Our Process
Our Patients Come First
At SMI, our patients come first. Our facilities are modern and comfortable, and our staff are here to take care of all your medical imaging needs. Our doctors and technologists are not only leading experts in their fields, but they will work to make sure you’re satisfied with every aspect of your visit to SMI.
Knowledge is power, so please feel free to ask questions either prior to or during your visit. We’ll do our best to answer them and make sure you have all the information you need to make the most of your experience at SMI.
Remember, we're here to serve you.
Our Process in Four Easy Steps
01. Get a Referral from Your Doctor
Typically, your doctor will fill out a requisition form, which serves as your referral to our clinic. Your doctor will either fax it directly to our clinic or ask you to bring it with you to your appointment. All examinations, except standard x-rays, are by appointment only. Please bring your health services card and requisition form(s) with you to your appointment.
02.
Prepare For Your Visit
Now, you’re ready to visit one of our locations conveniently located throughout Saskatoon.
Wear comfortable clothing to your appointment. For x-rays, avoid clothing with metal buttons or zippers. Please do not wear any fragrances, as other patients may be sensitive or allergic. It is also important to inform us of any accessibility or mobility issues before your examination. PRESCRIBED MEDICATIONS: Stay on prescribed medications. However, if you are diabetic, and your exam requires a fasting diet, request an early morning booking time and discuss possible stoppage or reduction of insulin with your physician. For specific exam preparations, see our Visit Preparation information.
03. Make an Appointment
Once your doctor has referred you to our clinic, he/she will contact us and arrange an appointment for you. In the event your doctor has given the requisition form directly to you, you will be required to call our office and book an appointment. You will be scheduled in a timely manner.
If you are unable to attend your appointment or need to reschedule, please notify our office as soon as possible. There are always customers interested/available for a last-minute appointment.
To book an appointment call, please call 1.306.477.1000.
04. Arrive for Your Visit
Please arrive on time, and notify us as early as possible in the event you are unable to keep your appointment. Late arrivals may necessitate rebooking.
When you arrive, present your requisition (if given to you) and your health services card to reception.
In our modern and spacious examining rooms, highly trained professionals using state-of-the-art digital equipment will conduct your examination. They will be able to answer any questions or concerns you have prior to or during your exam. Our process and protocols have passed the most rigorous standards of various national accreditation bodies.
While we strive to stay on schedule, appointments occasionally take longer than expected.